Can I get a refund for the purchased lessons?

Emma

Last Update 5 tháng trước

Yes.


All purchased lessons can be refunded to you, with the following limitations:

You will get a credit to your Wallet for the following:


   (a)  An unscheduled lesson is canceled - 100% refund credit

   (b)  A scheduled lesson is canceled - 100% refund credit

   (c)  A scheduled lesson is canceled within 24 hours of the lesson starting - 80% refund credit


Note that it is always better to unscheduled or reschedule lessons, instead of canceling.

You may use the credits in your Wallet for your next lesson purchase with your teacher or any other teacher of your choice.

Cash refunds can also be made. In case of cash refunds, 20% will be deducted for credit card fees and processing charges.

Was this article helpful?

0 out of 0 liked this article

Still need help? Message Us