Why is my tutor account deactivated?


Last Update vor 2 Monaten

Below are a few reasons, but not limited to a tutor having his/her account deactivated.

  1. You were not contactable. We will remove tutors who are not contactable or not replying to emails and/or messages. Please ensure that you are able to receive emails from RMT by adding [email protected] to your email account safe list.
  2.  You did not show up to the lesson or were late to the lesson too many times.
  3. You have not provided documents to prove your educational credentials. We require documentary proof of your educational background as part of our tutor verification process.
  4. You attempted to accept payment directly from learners. As per RMT's terms and conditions, any tutor who collects payments from learners will not be listed.
  5. You have not provided a profile photo or uploaded an inappropriate one. We hope students can match a face to their tutors before contacting them. You can use a casual, smiling photo of yourself. If your account is deactivated because of this problem, don't hesitate to contact us with a proper photo.
  6. Your behavior during the lesson was unbecoming of an educator. All tutors must be punctual, professional, and polite to their students. Any absence from a lesson would need to be communicated to your student. Should claims from a student constitute criminal activities, RMT will not hesitate to report to your local authority for investigation. RMT reserves the right to forfeit any earnings to refund students.
  7.  Your rate is disproportionately high compared to your level of skill or the nature of the services you offer.

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