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Technical
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This category explains how to troubleshoot and resolve technical issues occurring during lesson sessions.
Emma
What should I do if I can't enter the virtual classroom?
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What should I do if I can't see or hear during the lesson?
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What technology is used for teaching on our platform?
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Is there any feature to record audio and video?
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Why does the platform keep creating new accounts when logging in with Google or Facebook?
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My whiteboard is too small, and I can't see all the writing.
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Can I use a trackpad or a mouse on the whiteboard?
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